Roberto Cláudio Rodrigues Bezerra


2,600,000 (2018)

Innovation Website
Lead Innovation Officer

Cláudio Ricardo Gomes de Lima

Innovation is helping to:
  • Simplify administrative procedures for firms and residents

  • Save costs and improve efficiency within the public sector

  • Expand digital services and improve service delivery

  • Improve connectivity infrastructure for the digital inclusion of the population

Critical success factors:
  • Dedicated funding

  • Human resource support

  • Dedicated innovation team

  • Culture of innovation in city

  • Engagement with partners

  • Leadership from Mayor

Spotlight on innovation in Fortaleza

Fortaleza’s Municipal Plan for the Development of Science, Technology, and Innovation was developed in 2019. It establishes strategies and guidelines designed to stimulate creative energy, diffuse scientific knowledge, and develop technologies in order to address urban problems and increase resident well-being. Mayor Cláudio works directly with a technical team to launch pilot projects grounded in data, which aim to stimulate public-private cooperation, promote economic freedom and quality of life for residents, and increase efficiency in service delivery by the Fortaleza government.

Vision and approach to innovation capacity

Along with 50% of cities surveyed, Fortaleza has an explicit innovation strategy. Similar to more than half of cities surveyed, Fortaleza approaches innovation capacity both from a holistic/macro level, as well as in specific policy areas.

Policy areas that Fortaleza is focused on

Digital governance
Social inclusion and equity

Digital Governance: The Fortaleza 2040 Masterplan, collaboratively elaborated with the population, provides information about the implemented and planned actions throughout the city through an online interactive Collaborative Map. The city also simplifies and digitalizes administrative procedures for various services such as issuing licenses, documents, or authorizations/permits of urban and environmental nature.

Social inclusion and equity: Fortaleza Digital project offers Wi-Fi internet access in several public spaces throughout the city. The city also offers professional qualification via an online learning platform.

Policy areas by number of cities

Fortaleza utilizes 7 different innovation skills or roles

Project manager
Data scientist
Communication officer
Community engagement staff
Innovation roles by number of cities

The Science, Technology and Innovation Foundation of Fortaleza (CITINOVA) is made up of a multidisciplinary team of 40 staff.

Terms Fortaleza most associates with innovation

Bold leadership

Fortaleza's most common innovation activities

Taking risks and testing new ideas
e.g. prototyping new programs or models to address a persistent city challenge
Promoting data-driven analytics / public data management
e.g. data storage/analytics; open data; big data
Human-centered design
e.g. prioritizing the end-user at each stage of the design process
Engaging residents in new ways
Developing new solutions based on digital technologies
e.g. use of drones or smart sensors
  1. 1

    Taking risks or testing new ideas

  2. 2

    Data-driven analytics/public data management

  3. 3

    Engaging residents in new ways

  4. 4

    Developing new solutions based on digital technologies

  5. 5

    Organizational change within the municipality

  6. 6

    Human-centered design

  7. 7

    Rethinking your city’s approach to financing partnerships

Digitalization of processes/services is also one of Fortaleza's most common innovation activities.

How is innovation funded here?

Like 81% of cities surveyed, Fortaleza has dedicated funding to support innovation capacity.

Top sources of funding

Municipal budget
Municipal budget
This could include, for instance, City Council approved funds; operating budget; a special funding process (bond, Mayoral special initiative funding, etc.); and participatory budgeting / citizen-selected budgeting.
External funding
External funding
This could include private, philanthropic/non-profit and/or academic/think tank resources.
Innovative financing tools
e.g. Social Impact Bonds, Crowdsourcing

Activities being funded

Idea generation & brainstorming
Investing in digital systems
Investing in physical infrastructure
Paying for services
47 cities
Launching or sustaining a project
79 cities
Idea generation & brainstorming
51 cities
Investing in digital systems
36 cities
Investing in physical infrastructure
30 cities
Paying for services

Similar to 61% of participating cities in the 2020 survey, Fortaleza's funding for innovation capacity is also directed towards training staff and building capacity*.

*"Training staff and building capacity" is not an option in the 2018 survey, while "Launching or sustaining a project" is not an option in the 2020 survey.

How is innovation measured?

Fortaleza has developed partnerships to promote innovation capacity with other public agencies, private firms, and not-for-profit organizations.

To improve data use, the city has also developed data partnerships with private philanthropy, academia and think tanks to collect and analyze data, as well as with other cities.

Data availability by policy area


Sufficient data



Economic Development

Waste and sewage

Environment and climate change

Government finance

Digital governance

Land use

Insufficient data

Labour market and skills



Social inclusion and equity

Public works


No Response


Policing and law enforcement

Built environment

Social welfare/social services