Vision and approach to innovation capacity
Along with 50% of cities surveyed, Glendale, CA has an explicit innovation strategy. Similar to more than half of cities surveyed, Glendale, CA approaches innovation capacity both from a holistic/macro level, as well as in specific policy areas.
Policy areas that Glendale, CA is focused on
Labour market and skills
Digital governance: Glendale's Innovation Team has focused on augmenting digital governance across City Hall. By collaborating with other departments, the team has been able to improve city services through new features such as digital signatures and automated fee calculators. The team has also championed a user-centered approach to the City's web presence, utilizing user research to help shape the form and function of police and fire recruitment websites.
Labor market and skills: The innovation team partnered with Glendale's Community Development Department, the Glendale Unified School District, and the International Code Council to create a program that connects interested high school talent with meaningful careers in the inspection industry. The program offers a pipeline of opportunity for these young students to achieve full-time employment as Building Inspectors without the need of a college degree. It also contributes to the tapestry of a larger succession planning strategy for the City by transferring vital knowledge to the next generation before it is lost.
Policy areas by number of cities
Glendale, CA utilizes 3 different innovation skills or roles
Innovation roles by number of cities
As an independent department, Glendale’s Innovation, Performance and Audit team has 2 staff dedicated to innovation works.