United Kingdom
Margaret Davidson
234,110 (2015)
John Robertson
Improve internal government operations
Save costs and improve efficiency within the public sector
Improve service delivery
Improve resident outcomes
Simplify administrative procedures for firms and residents
Generate new sources of revenue
Serve current obligations
Focus on measurement
Leadership from Mayor
Culture of innovation in city
Engagement with partners
Note: The City Innovation Snapshot (PDF version) was produced in 2019 and some aggregate findings have been updated with the latest survey results below.
Along with 50% of cities surveyed, Highland does not have an explicit innovation strategy. Similar to 24% of cities surveyed, Highland approaches innovation capacity in specific policy areas/domains.
Highland’s innovation work is sprinkled throughout the municipality and 8 staff members are working on it.
Taking risks or testing new ideas
Data-driven analytics/public data management
Engaging residents in new ways
Developing new solutions based on digital technologies
Organizational change within the municipality
Human-centered design
Rethinking your city’s approach to financing partnerships
Like 19% of cities surveyed, Highland does not have dedicated funding to support innovation capacity.
Highland has no reported sources of funding.
Highland does not fund any specific activities.
Highland has developed partnerships to promote its innovation capacity with other public agencies, private firms, not-for-profit organizations, and city residents/resident associations.
To improve data use, the city has also developed data partnerships with academia and think tanks to collect and analyze data, as well as with other cities.