Jersey City

United States

Mayor

Steven Fulop

Population

270,753 (2017)

Innovation Website
Lead Innovation Officer

Brianna Lawrence

Innovation is helping to:
  • Improve service delivery

  • Improve resident outcomes

  • Improve internal government operations

Critical success factors:
  • Dedicated funding

  • Focus on measurement

  • Dedicated innovation team

  • Leadership from Mayor

  • Culture of innovation in city

Spotlight on innovation in Jersey City

  • Created Office of Small Business Services to support small business growth throughout Jersey City by leading initiatives co-designed by the Office of Innovation
  • Launched Year of Water campaign in 2017 to communicate the need for further community efforts in sustainability. Jersey City has embraced the “Year of” model and has instated a permanent Office of Sustainability to lead the way.

Vision and approach to innovation capacity

Along with 44% of cities surveyed, Jersey City has an explicit innovation strategy. Similar to over one-third of cities surveyed, Jersey City approaches innovation capacity in specific policy areas/domains.

Policy areas that Jersey City is focused on

Housing
Water
Small Business
Policy areas by number of cities

Jersey City utilizes 4 different innovation skills or roles

Project manager
Data scientist
Designer
Community engagement staff
Innovation roles by number of cities

Situated in the City Manager’s office, Jersey City’s dedicated team for innovation is led by the Director of Innovation.

Terms Jersey City most associates with innovation

Human-centered design
Resident engagement

Jersey City's most common innovation activities

Taking risks and testing new ideas
e.g. prototyping new programs or models to address a persistent city challenge
Engaging residents in new ways
Developing new solutions based on digital technologies
e.g. use of drones or smart sensors
  1. 1

    Taking risks or testing new ideas

  2. 2

    Data-driven analytics/public data management

  3. 3

    Engaging residents in new ways

  4. 4

    Developing new solutions based on digital technologies

  5. 5

    Organizational change within the municipality

  6. 6

    Human-centered design

  7. 7

    Rethinking your city’s approach to financing partnerships

How is innovation funded here?

Like 77% of cities surveyed, Jersey City has dedicated funding to support innovation capacity.

Top sources of funding

Municipal budget
city council approved funds/operating budget
Municipal budget
This could include, for instance, City Council approved funds; operating budget; a special funding process (bond, Mayoral special initiative funding, etc.); and participatory budgeting / citizen-selected budgeting.
External funding
philanthropy/non-profit
External funding
This could include private, philanthropic/non-profit and/or academic/think tank resources.

Activities being funded

Launching or sustaining a project
Idea generation & brainstorming
55 cities
Launching or sustaining a project
53 cities
Idea generation & brainstorming
3 cities
Investing in digital systems
2 cities
Investing in physical infrastructure
2 cities
Paying for services

Jersey City also invests in digital systems and pays for services to a third party.

How is innovation measured?

Jersey City has developed partnerships to promote its innovation capacity with other public agencies and city residents/resident associations.

Data availability by policy area

6
9

Sufficient data

Policing and law enforcement

Health

Water

Labour market and skills

Environment and climate change

Public works

Insufficient data

Transport/Mobility

Economic Development

Housing and built environment

Waste and sewage

Education

Culture

Social inclusion and equity

Tourism

Digital governance