United States


Andy Schor


116,986 (2017)

Lead Innovation Officer

Samantha Harkins

Innovation is helping to:
  • Save costs and improve efficiency within the public sector

  • Improve service delivery

  • Simplify administrative procedures for firms and residents

Critical success factors:
  • Dedicated funding

  • Focus on measurement

  • Dedicated innovation team

  • Leadership from Mayor

  • Culture of innovation in city

  • Engagement with partners

  • Support from outside city administration

Spotlight on innovation in Lansing

Lansing has been building up partnerships with various stakeholders from the private and civic sectors. For instance, the city is collaborating with eBay for Retail Revival for small business promotion and growth as well as coordinating volunteer work with many community partners through a city-wide plan called “Serve Lansing”.

Note: The City Innovation Snapshot (PDF version) was produced in 2019 and some aggregate findings have been updated with the latest survey results below.

Vision and approach to innovation capacity

Along with 50% of cities surveyed, Lansing does not have an explicit innovation strategy. Similar to 24% of cities surveyed, Lansing approaches innovation capacity in specific policy areas/domains.

Policy areas that Lansing is focused on

Economic Development
Policy areas by number of cities

Innovation skills or roles

Lansing does not have a dedicated team for innovation.

Innovation roles by number of cities

Terms Lansing most associates with innovation

Resident engagement

Lansing's most common innovation activities

Taking risks and testing new ideas
e.g. prototyping new programs or models to address a persistent city challenge
Engaging residents in new ways
  1. 1

    Taking risks or testing new ideas

  2. 2

    Data-driven analytics/public data management

  3. 3

    Engaging residents in new ways

  4. 4

    Developing new solutions based on digital technologies

  5. 5

    Organizational change within the municipality

  6. 6

    Human-centered design

  7. 7

    Rethinking your city’s approach to financing partnerships

Its innovation activities also include promoting data-driven analytics and facilitating organizational change within the municipal administration.

How is innovation funded here?

Like 19% of cities surveyed, Lansing does not have dedicated funding to support innovation capacity.

Top sources of funding

Lansing has no reported sources of funding.

Activities being funded

Lansing does not fund any specific activities.

47 cities
Launching or sustaining a project
79 cities
Idea generation & brainstorming
51 cities
Investing in digital systems
36 cities
Investing in physical infrastructure
30 cities
Paying for services

How is innovation measured?

Lansing has developed partnerships to promote its innovation capacity with other public agencies, private firms, not-for-profit organizations, and city residents/resident associations.

To improve data use, the city has also developed data partnerships with academia and think tanks to collect and analyze data.

Data availability by policy area


Sufficient data


Economic Development

Insufficient data

Housing and built environment

Policing and law enforcement



Waste and sewage

Labour market and skills

Environment and climate change



Social inclusion and equity


Digital governance

No Response

Public works