Innovation is helping to:
Simplify administrative procedures for firms and residents
Improve service delivery
Improve internal government operations
Critical success factors:
Focus on measurement
Human resource support
Leadership from Mayor
Lima
Peru
Mayor
Jorge Muñoz Wells
Population
9,670,000 (2020)
Innovation Website
Lead Innovation Officer
Rubén Parra Williams
Spotlight on innovation in Lima
As part of its Institutional Strategic Plan for 2020-2023, Lima has required concrete action to improve openness and the transparency of city operations, as well as the modernization of management techniques. The Regulation of Organization and Functions, approved in early 2020, requires the replacement of the Office of Technology and Information with the Office of Digital Government and Innovation. The adoption of these plans and regulations represents a substantial move toward institutionalizing a culture of innovation and transparency in Lima, with an end goal to improving the’ well-being of citizens.
Vision and approach to innovation capacity
Along with 50% of cities surveyed, Lima has an explicit innovation strategy. Similar to more than half of cities surveyed, Lima approaches innovation capacity both from a holistic/macro level, as well as in specific policy areas.
Policy areas that Lima is focused on
Digital governance: Lima has developed apps such as Vive Lima where multiple tourist routes as well as information on the cultural agenda, emergency phone numbers are shown. The city's Open Data Portal also provides useful and timely information to be reused and shared by citizens. Lima also implemented a documentary system under the "Zero Paper" approach, using digital signature interoperable with other public sector organizations. The city is also renewing their technological infrastructure to increase the processing capacity and performance of their activities.
Policy areas by number of cities
Lima utilizes 3 different innovation skills or roles
Innovation roles by number of cities
Lima has an innovation-related task group consisting of delegates from different departments. Lima’s innovation work is led by an Office Chief of Digital Government and Innovation.
Terms Lima most associates with innovation
Lima's most common innovation activities
- 1
Taking risks or testing new ideas
- 2
Data-driven analytics/public data management
- 3
Engaging residents in new ways
- 4
Developing new solutions based on digital technologies
- 5
Organizational change within the municipality
- 6
Human-centered design
- 7
Rethinking your city’s approach to financing partnerships
How is innovation funded here?
Like 81% of cities surveyed, Lima has dedicated funding to support innovation capacity.
Top sources of funding
Activities being funded
47 cities
Launching or sustaining a project
79 cities
Idea generation & brainstorming
51 cities
Investing in digital systems
36 cities
Investing in physical infrastructure
30 cities
Paying for services
Similar to 61% of participating cities in the 2020 survey, Lima's funding for innovation capacity is also directed towards training staff and building capacity*.
*"Training staff and building capacity" is not an option in the 2018 survey, while "Launching or sustaining a project" is not an option in the 2020 survey.
How is innovation measured?
Lima has developed partnerships to promote innovation capacity with other public agencies, private firms, and city residents / resident associations.
To improve data use, the city has also developed data partnerships with academia and think tanks to collect and analyze data.