United States
Frank Scott
198,606 (2017)
Melissa Bridges
Improve internal government operations
Simplify administrative procedures for firms and residents
Improve service delivery
Dedicated funding
Focus on measurement
Dedicated innovation team
Culture of innovation in city
Leadership from Mayor
Little Rock has moved toward improving city service delivery and transparency by using Citizen Connect, a website that creates interactive maps based on city data. Designed in consultation with local residents, the mapping application provides details on 311 quality of life indicators, such as police incidents, planning permits, land bank properties, and business licenses. The data is also available for download so that researchers, residents, and city departments can access and analyze it for significant trends. The Little Rock Police Department uses the data to glean a holistic view of developments around the city.
Along with 50% of cities surveyed, Little Rock, AR does not have an explicit innovation strategy. Similar to more than half of cities surveyed, Little Rock, AR approaches innovation capacity both from a holistic/macro level, as well as in specific policy areas.
Education: Little Rock has hired a Chief Education Officer to work with their school district to implement a community schools model for our schools that are in need of assistance.
Policing and law enforcement: The City is implementing the 21st Century Policing best practices in our community to create a better relationship with our residents.
Situated within the Mayor’s office, the Performance and Innovation Coordinator is the only full-time position dedicated to innovation. The Coordinator helps train city employees from other departments in various areas.
Taking risks or testing new ideas
Data-driven analytics/public data management
Engaging residents in new ways
Developing new solutions based on digital technologies
Organizational change within the municipality
Human-centered design
Rethinking your city’s approach to financing partnerships
Like 19% of cities surveyed, Little Rock, AR does not have dedicated funding to support innovation capacity.
Little Rock, AR has no reported sources of funding.
Little Rock, AR does not fund any specific activities.
Little Rock has developed partnerships to promote innovation capacity with other public agencies, private firms, not-for-profit organizations, and city residents/resident associations.
To improve data use, the city has also developed data partnerships with academia and think tanks to collect and analyze data.