San Pedro Garza García



Miguel B. Treviño De Hoyos


123,156 (2015)

Lead Innovation Officers

Dinorah Cantú-Pedraza, David Ramos

Innovation is helping to:
  • Improve internal government operations

  • Improve service delivery

  • Simplify administrative procedures for firms and residents

Critical success factors:
  • Dedicated funding

  • Focus on measurement

  • Dedicated innovation team

  • Leadership from Mayor

Spotlight on innovation in San Pedro Garza García

San Pedro Garza Garcia created the Chief Innovation Officer position and the Department of Innovation and Public Engagement in 2019. The department collaborates on data strategy with a specialized unit that fights domestic violence, consults with the City Manager on data governance policy, and leads the effort to make city services available online. The department has also launched a City Innovation Fellowship in partnership with local university Tecnologico de Monterrey (ITESM). All innovation pilots use a data-based methodology to measure outcomes and adjust accordingly.

Vision and approach to innovation capacity

Along with 50% of cities surveyed, San Pedro Garza García has an explicit innovation strategy. Similar to more than half of cities surveyed, San Pedro Garza García approaches innovation capacity both from a holistic/macro level, as well as in specific policy areas.

Policy areas that San Pedro Garza García is focused on

Policing and law enforcement
Digital governance

Law enforcement: Through the use of historic and current data, the city is trying to create more effective strategies to fight their most reported crime, domestic violence. The city has finished cleaning the databases of 6 different departments.

Policy areas by number of cities

San Pedro Garza García utilizes 5 different innovation skills or roles

Project manager
Data scientist
Community engagement staff
Communication officer
Innovation roles by number of cities

As part of the Secretariat of Innovation and Public Engagement, San Pedro Garza Garcia’s Direction of Innovation consists of 6 staff.

Terms San Pedro Garza García most associates with innovation

Data analytics

San Pedro Garza García's most common innovation activities

Engaging residents in new ways
Facilitating organizational change within the municipality
e.g. silo-busting; new internal performance management; staff training and capacity building on innovation tools or techniques; reforms to contracting or procurement
  1. 1

    Taking risks or testing new ideas

  2. 2

    Data-driven analytics/public data management

  3. 3

    Engaging residents in new ways

  4. 4

    Developing new solutions based on digital technologies

  5. 5

    Organizational change within the municipality

  6. 6

    Human-centered design

  7. 7

    Rethinking your city’s approach to financing partnerships

How is innovation funded here?

Like 81% of cities surveyed, San Pedro Garza García has dedicated funding to support innovation capacity.

Top sources of funding

International/multilateral institution budget
International/multilateral institution budget
This refers to resources from international and/or multilateral institutions’ budgets (i.e. European Union)
Municipal budget
Municipal budget
This could include, for instance, City Council approved funds; operating budget; a special funding process (bond, Mayoral special initiative funding, etc.); and participatory budgeting / citizen-selected budgeting.

Activities being funded

Idea generation & brainstorming
Investing in digital systems
Paying for services
47 cities
Launching or sustaining a project
79 cities
Idea generation & brainstorming
51 cities
Investing in digital systems
36 cities
Investing in physical infrastructure
30 cities
Paying for services

Similar to 61% of participating cities in the 2020 survey, San Pedro Garza Garcia's funding for innovation capacity is also directed towards training staff and building capacity*.

*"Training staff and building capacity" is not an option in the 2018 survey, while "Launching or sustaining a project" is not an option in the 2020 survey.

How is innovation measured?

San Pedro Garza Garcia has developed partnerships to promote innovation capacity with other public agencies, private firms, not-for profit organizations, and city residents/resident associations.

Data availability by policy area


Sufficient data


Government finance


Social inclusion and equity


Policing and law enforcement

Social welfare/social services

Land use


Built environment

Insufficient data

Environment and climate change

Digital governance


Economic Development

No Response

Waste and sewage

Labour market and skills

Public works