Mexico
Miguel B. Treviño De Hoyos
123,156 (2015)
Dinorah Cantú-Pedraza, David Ramos
Improve internal government operations
Improve service delivery
Simplify administrative procedures for firms and residents
Dedicated funding
Focus on measurement
Dedicated innovation team
Leadership from Mayor
San Pedro Garza Garcia created the Chief Innovation Officer position and the Department of Innovation and Public Engagement in 2019. The department collaborates on data strategy with a specialized unit that fights domestic violence, consults with the City Manager on data governance policy, and leads the effort to make city services available online. The department has also launched a City Innovation Fellowship in partnership with local university Tecnologico de Monterrey (ITESM). All innovation pilots use a data-based methodology to measure outcomes and adjust accordingly.
Along with 50% of cities surveyed, San Pedro Garza García has an explicit innovation strategy. Similar to more than half of cities surveyed, San Pedro Garza García approaches innovation capacity both from a holistic/macro level, as well as in specific policy areas.
Law enforcement: Through the use of historic and current data, the city is trying to create more effective strategies to fight their most reported crime, domestic violence. The city has finished cleaning the databases of 6 different departments.
As part of the Secretariat of Innovation and Public Engagement, San Pedro Garza Garcia’s Direction of Innovation consists of 6 staff.
Taking risks or testing new ideas
Data-driven analytics/public data management
Engaging residents in new ways
Developing new solutions based on digital technologies
Organizational change within the municipality
Human-centered design
Rethinking your city’s approach to financing partnerships
Like 81% of cities surveyed, San Pedro Garza García has dedicated funding to support innovation capacity.
Similar to 61% of participating cities in the 2020 survey, San Pedro Garza Garcia's funding for innovation capacity is also directed towards training staff and building capacity*.
*"Training staff and building capacity" is not an option in the 2018 survey, while "Launching or sustaining a project" is not an option in the 2020 survey.
San Pedro Garza Garcia has developed partnerships to promote innovation capacity with other public agencies, private firms, not-for profit organizations, and city residents/resident associations.