Sioux Falls, SD

United States


Paul TenHaken


176,888 (2017)

Innovation Website
Lead Innovation Officer

Michael Grigsby

Innovation is helping to:
  • Improve service delivery

  • Anticipate and manage future challenges

  • Save costs and improve efficiency within the public sector

Critical success factors:
  • Focus on measurement

  • Dedicated innovation team

  • Culture of innovation in city

  • Engagement with partners

  • Leadership from Mayor

Spotlight on innovation in Sioux Falls, SD

Guided by the Mayor’s belief that innovation can have a tangible impact on the lives of residents, Sioux Falls is gradually expanding its budding innovation team. The city is working to promote an innovative culture not just in the administration, but also among residents, the private sector, and academia. To encourage the development of this culture, Sioux Falls is allocating funding to city budget items and initiatives that emphasize innovation.

Vision and approach to innovation capacity

Along with 50% of cities surveyed, Sioux Falls, SD does not have an explicit innovation strategy. Similar to 20% of cities surveyed, Sioux Falls, SD approaches innovation capacity from a holistic/macro level.

Policy areas that Sioux Falls, SD is focused on

Sioux Falls, SD does not prioritise policy sectors for its innovation work.

Policy areas by number of cities

Sioux Falls, SD utilizes 4 different innovation skills or roles

Project manager
Community engagement staff
Communication officer
Innovation roles by number of cities

As an independent department, Sioux Falls’ Innovation and Technology team consists of 2 full-time and 1 part-time staff.

Terms Sioux Falls, SD most associates with innovation

Human-centered design
Technological innovation

Sioux Falls, SD's most common innovation activities

Promoting data-driven analytics / public data management
e.g. data storage/analytics; open data; big data
Human-centered design
e.g. prioritizing the end-user at each stage of the design process
  1. 1

    Taking risks or testing new ideas

  2. 2

    Data-driven analytics/public data management

  3. 3

    Engaging residents in new ways

  4. 4

    Developing new solutions based on digital technologies

  5. 5

    Organizational change within the municipality

  6. 6

    Human-centered design

  7. 7

    Rethinking your city’s approach to financing partnerships

How is innovation funded here?

Like 81% of cities surveyed, Sioux Falls, SD has dedicated funding to support innovation capacity.

Top sources of funding

Municipal budget
Municipal budget
This could include, for instance, City Council approved funds; operating budget; a special funding process (bond, Mayoral special initiative funding, etc.); and participatory budgeting / citizen-selected budgeting.

Activities being funded

Idea generation & brainstorming
47 cities
Launching or sustaining a project
79 cities
Idea generation & brainstorming
51 cities
Investing in digital systems
36 cities
Investing in physical infrastructure
30 cities
Paying for services

Sioux Falls’ funding for innovation capacity is generally directed towards facilitating human-centered design projects. Similar to 61% of participating cities in the 2020 survey, Sioux Falls' funding for innovation capacity is also directed towards training staff and building capacity*.

*"Training staff and building capacity" is not an option in the 2018 survey, while "Launching or sustaining a project" is not an option in the 2020 survey.

How is innovation measured?

Sioux Falls has developed partnerships to promote innovation capacity with other public agencies and city residents/resident associations.

To improve data use, the city has also developed data partnerships with the private sector, academia and think tanks to collect and analyze data.

Data availability by policy area


Sufficient data

Economic Development



Policing and law enforcement


Public works

Labour market and skills


Built environment

Land use

Insufficient data


Waste and sewage

Government finance

Environment and climate change

Social inclusion and equity

Digital governance

Social welfare/social services


No Response