Brian Bowman


753,700 (2018)

Innovation Website
Lead Innovation Officer

Glen Cottick

Innovation is helping to:
  • Save costs and improve efficiency within the public sector

  • Improve service delivery

  • Improve resident outcomes

Critical success factors:
  • Dedicated funding

  • Dedicated innovation team

  • Culture of innovation in city

  • Engagement with partners

  • Human resource support

  • Focus on measurement

  • Support from outside city administration

  • Leadership from Mayor

  • support from a dedicated committee of elected officials.

Spotlight on innovation in Winnipeg

The City of Winnipeg has transformed street parking enforcement by having officers interact with their supervisors via technology in real time, in order to assist with explaining potential enforcement issues. Through the initiative, the City hopes to reduce the issue of warning tickets and the rate of appeal. Initial prototyping based on a 15-week rollout shows a reduction in warning tickets by 41% and a significant return on investment related to decreased appeals. To determine the effectiveness of this innovative method, Winnipeg measures the success rate of these appeals as well as the number of warning tickets versus violation tickets.

Vision and approach to innovation capacity

Along with 50% of cities surveyed, Winnipeg has an explicit innovation strategy. Similar to more than half of cities surveyed, Winnipeg approaches innovation capacity both from a holistic/macro level, as well as in specific policy areas.

Policy areas that Winnipeg is focused on

Return on investment
Resident impact
Policy areas by number of cities

Winnipeg utilizes 3 different innovation skills or roles

Project manager
Communication officer
Data scientist
Innovation roles by number of cities

As a separate division within the Innovation, Transformation and Technology Department, Winnipeg’s dedicated innovation team consists of 9 staff (both full-time and part-time) and 1 external consultant.

Terms Winnipeg most associates with innovation

Big picture re-thinking

Winnipeg's most common innovation activities

Facilitating organizational change within the municipality
e.g. silo-busting; new internal performance management; staff training and capacity building on innovation tools or techniques; reforms to contracting or procurement
Rethinking approaches to financing and partnerships
e.g. new public-private-partnerships; collaboration with neighboring jurisdictions
  1. 1

    Taking risks or testing new ideas

  2. 2

    Data-driven analytics/public data management

  3. 3

    Engaging residents in new ways

  4. 4

    Developing new solutions based on digital technologies

  5. 5

    Organizational change within the municipality

  6. 6

    Human-centered design

  7. 7

    Rethinking your city’s approach to financing partnerships

How is innovation funded here?

Like 81% of cities surveyed, Winnipeg has dedicated funding to support innovation capacity.

Top sources of funding

Municipal budget
Municipal budget
This could include, for instance, City Council approved funds; operating budget; a special funding process (bond, Mayoral special initiative funding, etc.); and participatory budgeting / citizen-selected budgeting.
Non-financial resources
other in-kind contributions from local vendors and organizations
Non-financial resources
This could include staff on loan and/or other in-kind contributions (e.g. materials, infrastructure…)

Activities being funded

Idea generation & brainstorming
Investing in physical infrastructure
Investing in digital systems
Paying for services
47 cities
Launching or sustaining a project
79 cities
Idea generation & brainstorming
51 cities
Investing in digital systems
36 cities
Investing in physical infrastructure
30 cities
Paying for services

Similar to 61% of participating cities in the 2020 survey, Winnipeg's funding for innovation capacity is also directed towards training staff and building capacity*.

*"Training staff and building capacity" is not an option in the 2018 survey, while "Launching or sustaining a project" is not an option in the 2020 survey.

How is innovation measured?

Winnipeg has developed partnerships to promote innovation capacity with city elected officials, other public agencies, private firms, not-for-profit organizations, and city residents/resident associations. To improve data use, the city has also developed data partnerships with private philanthropy, academia and think tanks, to collect and analyze data, as well as with other cities.

Data availability by policy area


Sufficient data


Built environment


Digital governance

Economic Development


Environment and climate change




Policing and law enforcement

Government finance

Waste and sewage

Labour market and skills

Social inclusion and equity

Social welfare/social services

Public works


Land use