Canada
Brian Bowman
753,700 (2018)
Glen Cottick
Save costs and improve efficiency within the public sector
Improve service delivery
Improve resident outcomes
Dedicated funding
Dedicated innovation team
Culture of innovation in city
Engagement with partners
Human resource support
Focus on measurement
Support from outside city administration
Leadership from Mayor
support from a dedicated committee of elected officials.
The City of Winnipeg has transformed street parking enforcement by having officers interact with their supervisors via technology in real time, in order to assist with explaining potential enforcement issues. Through the initiative, the City hopes to reduce the issue of warning tickets and the rate of appeal. Initial prototyping based on a 15-week rollout shows a reduction in warning tickets by 41% and a significant return on investment related to decreased appeals. To determine the effectiveness of this innovative method, Winnipeg measures the success rate of these appeals as well as the number of warning tickets versus violation tickets.
Along with 50% of cities surveyed, Winnipeg has an explicit innovation strategy. Similar to more than half of cities surveyed, Winnipeg approaches innovation capacity both from a holistic/macro level, as well as in specific policy areas.
As a separate division within the Innovation, Transformation and Technology Department, Winnipeg’s dedicated innovation team consists of 9 staff (both full-time and part-time) and 1 external consultant.
Taking risks or testing new ideas
Data-driven analytics/public data management
Engaging residents in new ways
Developing new solutions based on digital technologies
Organizational change within the municipality
Human-centered design
Rethinking your city’s approach to financing partnerships
Like 81% of cities surveyed, Winnipeg has dedicated funding to support innovation capacity.
Similar to 61% of participating cities in the 2020 survey, Winnipeg's funding for innovation capacity is also directed towards training staff and building capacity*.
*"Training staff and building capacity" is not an option in the 2018 survey, while "Launching or sustaining a project" is not an option in the 2020 survey.
Winnipeg has developed partnerships to promote innovation capacity with city elected officials, other public agencies, private firms, not-for-profit organizations, and city residents/resident associations. To improve data use, the city has also developed data partnerships with private philanthropy, academia and think tanks, to collect and analyze data, as well as with other cities.