Godoy Cruz



Tadeo Garcia Zalazar


205,537 (2019)

Lead Innovation Officer

Diego Rivera

Innovation is helping to:
  • Improve internal government operations

  • Save costs and improve efficiency within the public sector

  • Improve service delivery

Critical success factors:
  • Dedicated funding

  • Focus on measurement

  • Human resource support

  • Dedicated innovation team

  • Culture of innovation in city

  • Engagement with partners

  • Support from outside city administration

  • Leadership from Mayor

Spotlight on innovation in Godoy Cruz

In 2016, Godoy Cruz created the Division for Transparency and Access to Public Information, in order to increase transparency and innovation activity within city agencies for the benefit of its citizens. In 2019, the Directorate of Systems became the Directorate of Innovation and Technological Development to further digitize city governments and promote inclusive innovation. The city’s “Sistema de Alerta Comunitaria”, or Community Alert System, is an app used by over 10 000 households that allows residents to report sudden safety or health dangers to a 24-hour monitoring center. These warnings are then vetted and broadcast to cell phones in the same area, to give advanced notice to neighbors and ultimately save lives.

Vision and approach to innovation capacity

Along with 50% of cities surveyed, Godoy Cruz has an explicit innovation strategy. Similar to more than half of cities surveyed, Godoy Cruz approaches innovation capacity both from a holistic/macro level, as well as in specific policy areas.

Policy areas that Godoy Cruz is focused on

Digital governance
Environment and climate change
Policy areas by number of cities

Godoy Cruz utilizes 3 different innovation skills or roles

Project manager
Data scientist
Innovation roles by number of cities

Situated within the City Hall, the Directorate of Innovation consists of 38 staff, providing support and advice to the entire municipal administration.

Terms Godoy Cruz most associates with innovation

Technological innovation
Human-centered design

Godoy Cruz's most common innovation activities

Promoting data-driven analytics / public data management
e.g. data storage/analytics; open data; big data
Developing new solutions based on digital technologies
e.g. use of drones or smart sensors
Facilitating organizational change within the municipality
e.g. silo-busting; new internal performance management; staff training and capacity building on innovation tools or techniques; reforms to contracting or procurement
Human-centered design
e.g. prioritizing the end-user at each stage of the design process
  1. 1

    Taking risks or testing new ideas

  2. 2

    Data-driven analytics/public data management

  3. 3

    Engaging residents in new ways

  4. 4

    Developing new solutions based on digital technologies

  5. 5

    Organizational change within the municipality

  6. 6

    Human-centered design

  7. 7

    Rethinking your city’s approach to financing partnerships

How is innovation funded here?

Like 81% of cities surveyed, Godoy Cruz has dedicated funding to support innovation capacity.

Top sources of funding

Municipal budget
Municipal budget
This could include, for instance, City Council approved funds; operating budget; a special funding process (bond, Mayoral special initiative funding, etc.); and participatory budgeting / citizen-selected budgeting.

Activities being funded

Idea generation & brainstorming
Investing in digital systems
Investing in physical infrastructure
Paying for services
47 cities
Launching or sustaining a project
79 cities
Idea generation & brainstorming
51 cities
Investing in digital systems
36 cities
Investing in physical infrastructure
30 cities
Paying for services

Similar to 61% of participating cities in the 2020 survey, Godoy Cruz's funding for innovation capacity is also directed towards training staff and building capacity*.

*"Training staff and building capacity" is not an option in the 2018 survey, while "Launching or sustaining a project" is not an option in the 2020 survey.

How is innovation measured?

Godoy Cruz has developed partnerships to promote innovation capacity with other public agencies, private firms, and not-for-profit organizations.

To improve data use, the city has also developed data partnerships with the private sector, academia and think tanks to collect and analyze data, as well as with other cities.

Data availability by policy area


Sufficient data


Waste and sewage

Social inclusion and equity



Government finance

Digital governance

Environment and climate change

Economic Development


Social welfare/social services

Land use

Built environment


Insufficient data

Policing and law enforcement

Public works

Labour market and skills