Mexico City



Claudia Sheinbaum Pardo


9,209,944 (2020)

Innovation Website
Lead Innovation Officer

Antonio Peña Merino

Innovation is helping to:
  • Simplify administrative procedures for firms and residents

  • Improve internal government operations

  • Improve service delivery

Critical success factors:
  • Dedicated funding

  • Focus on measurement

  • Culture of innovation in city

  • Leadership from Mayor

Spotlight on innovation in Mexico City

In December 2018, the government of Mexico City created the Digital Agency for Public Innovation (ADIP) with work planned around three central axes: increasing public internet access by providing free Wifi; developing digital tools for use by citizens to better hold their government accountable; and by creating digital instruments that allow the government to better serve citizens. ADIP puts Mexico City’s goals and strategies of data analysis, open government, e-government, and digital government under one roof. Projects range from making government data public and traceable to creating a digital “single window” for business registration, in order to reduce corruption and increase efficiency. Mexico City sees innovation as a tool to encourage civic engagement and increase accountability.

Vision and approach to innovation capacity

Along with 50% of cities surveyed, Mexico City has an explicit innovation strategy. Similar to more than half of cities surveyed, Mexico City approaches innovation capacity both from a holistic/macro level, as well as in specific policy areas.

Policy areas that Mexico City is focused on

Data-driven decision-making

Connectivity: Mexico City's Digital Agency of Public Innovation developed a connectivity model for Mexico City. The model includes the improvement of the public transportation system, broadening the number places with free WiFi access around the city with a security system for residents, and the creation of apps and websites that make it easier for residents to interact with public institutions in completing the transactions necessary to the full exercise of citizen rights.

Data-driven decision-making: Regarding Open Government policies, the Agency has developed websites on accountability and open data in order to promote transparency within and among the institutions of the Mexico City government.

Policy areas by number of cities

Mexico City utilizes 5 different innovation skills or roles

Project manager
Data scientist
Communication officer
Innovation roles by number of cities

As an independent department, the Digital Agency of Public Innovation, made up of 150 staff, is in charge of Mexico City’s innovation work.

Terms Mexico City most associates with innovation

Data analytics
Technological innovation

Mexico City's most common innovation activities

Promoting data-driven analytics / public data management
e.g. data storage/analytics; open data; big data
Developing new solutions based on digital technologies
e.g. use of drones or smart sensors
  1. 1

    Taking risks or testing new ideas

  2. 2

    Data-driven analytics/public data management

  3. 3

    Engaging residents in new ways

  4. 4

    Developing new solutions based on digital technologies

  5. 5

    Organizational change within the municipality

  6. 6

    Human-centered design

  7. 7

    Rethinking your city’s approach to financing partnerships

How is innovation funded here?

Like 81% of cities surveyed, Mexico City has dedicated funding to support innovation capacity.

Top sources of funding

Regional/State/Province/Territorial budget
Municipal budget
Municipal budget
This could include, for instance, City Council approved funds; operating budget; a special funding process (bond, Mayoral special initiative funding, etc.); and participatory budgeting / citizen-selected budgeting.

Activities being funded

Idea generation & brainstorming
Investing in digital systems
47 cities
Launching or sustaining a project
79 cities
Idea generation & brainstorming
51 cities
Investing in digital systems
36 cities
Investing in physical infrastructure
30 cities
Paying for services

Similar to 61% of participating cities in the 2020 survey, Mexico City's funding for innovation capacity is also directed towards training staff and building capacity*.

*"Training staff and building capacity" is not an option in the 2018 survey, while "Launching or sustaining a project" is not an option in the 2020 survey.

How is innovation measured?

Mexico City has developed partnerships to promote innovation capacity with other public agencies, and city residents / resident associations.

To improve data use, the city has also developed data partnerships with local government entities, private sector, academia and think tanks to collect and analyze data.

Data availability by policy area


Sufficient data

Built environment

Land use



Policing and law enforcement

Government finance

Environment and climate change

Social inclusion and equity

Public works


Digital governance

Insufficient data

Social welfare/social services


Economic Development

Waste and sewage


Labour market and skills