Mexico
Claudia Sheinbaum Pardo
9,209,944 (2020)
Antonio Peña Merino
Simplify administrative procedures for firms and residents
Improve internal government operations
Improve service delivery
Dedicated funding
Focus on measurement
Culture of innovation in city
Leadership from Mayor
In December 2018, the government of Mexico City created the Digital Agency for Public Innovation (ADIP) with work planned around three central axes: increasing public internet access by providing free Wifi; developing digital tools for use by citizens to better hold their government accountable; and by creating digital instruments that allow the government to better serve citizens. ADIP puts Mexico City’s goals and strategies of data analysis, open government, e-government, and digital government under one roof. Projects range from making government data public and traceable to creating a digital “single window” for business registration, in order to reduce corruption and increase efficiency. Mexico City sees innovation as a tool to encourage civic engagement and increase accountability.
Along with 50% of cities surveyed, Mexico City has an explicit innovation strategy. Similar to more than half of cities surveyed, Mexico City approaches innovation capacity both from a holistic/macro level, as well as in specific policy areas.
Connectivity: Mexico City's Digital Agency of Public Innovation developed a connectivity model for Mexico City. The model includes the improvement of the public transportation system, broadening the number places with free WiFi access around the city with a security system for residents, and the creation of apps and websites that make it easier for residents to interact with public institutions in completing the transactions necessary to the full exercise of citizen rights.
Data-driven decision-making: Regarding Open Government policies, the Agency has developed websites on accountability and open data in order to promote transparency within and among the institutions of the Mexico City government.
As an independent department, the Digital Agency of Public Innovation, made up of 150 staff, is in charge of Mexico City’s innovation work.
Taking risks or testing new ideas
Data-driven analytics/public data management
Engaging residents in new ways
Developing new solutions based on digital technologies
Organizational change within the municipality
Human-centered design
Rethinking your city’s approach to financing partnerships
Like 81% of cities surveyed, Mexico City has dedicated funding to support innovation capacity.
Similar to 61% of participating cities in the 2020 survey, Mexico City's funding for innovation capacity is also directed towards training staff and building capacity*.
*"Training staff and building capacity" is not an option in the 2018 survey, while "Launching or sustaining a project" is not an option in the 2020 survey.
Mexico City has developed partnerships to promote innovation capacity with other public agencies, and city residents / resident associations.
To improve data use, the city has also developed data partnerships with local government entities, private sector, academia and think tanks to collect and analyze data.