Leoluca Orlando



Innovation Website
Lead Innovation Officer

Gabriele Marchese

Innovation is helping to:
  • Improve service delivery

  • Anticipate and manage future challenges

  • Simplify administrative procedures for firms and residents

Critical success factors:
  • Dedicated funding

  • Focus on measurement

  • Dedicated innovation team

  • Human resource support

  • Support from outside city administration

  • Culture of innovation in city

  • Engagement with partners

Spotlight on innovation in Palermo

PalermoHub is a repository of more than 120 maps and other resources of different themes mainly focused on the municipality of Palermo. The site is hosted by and part of the OpenDataSicilia initiative – a community of civic hackers that aim to spread the culture of open government and show the possibilities of working with public data to help improve resident well-being.

Vision and approach to innovation capacity

Along with 50% of cities surveyed, Palermo does not have an explicit innovation strategy. Similar to more than half of cities surveyed, Palermo approaches innovation capacity both from a holistic/macro level, as well as in specific policy areas.

Policy areas that Palermo is focused on

Digital governance

Palermo is leveraging digital and technological innovation to better manage other public sercices such as taxes, transport, social services, public works. The city's digital agenda is implemented according to the National ICT Plan designed by National Agency for Digital Agenda (AGID).

Policy areas by number of cities

Palermo utilizes 1 innovation skill or role

Innovation roles by number of cities

As an independent department, Palermo’s Innovation Office consists of 4 staff.

Terms Palermo most associates with innovation

Technological innovation
Resident engagement

Palermo's most common innovation activities

Developing new solutions based on digital technologies
e.g. use of drones or smart sensors
Facilitating organizational change within the municipality
e.g. silo-busting; new internal performance management; staff training and capacity building on innovation tools or techniques; reforms to contracting or procurement
  1. 1

    Taking risks or testing new ideas

  2. 2

    Data-driven analytics/public data management

  3. 3

    Engaging residents in new ways

  4. 4

    Developing new solutions based on digital technologies

  5. 5

    Organizational change within the municipality

  6. 6

    Human-centered design

  7. 7

    Rethinking your city’s approach to financing partnerships

How is innovation funded here?

Like 81% of cities surveyed, Palermo has dedicated funding to support innovation capacity.

Top sources of funding

International/multilateral institution budget
International/multilateral institution budget
This refers to resources from international and/or multilateral institutions’ budgets (i.e. European Union)

Activities being funded

Investing in digital systems
Investing in physical infrastructure
Paying for services
47 cities
Launching or sustaining a project
79 cities
Idea generation & brainstorming
51 cities
Investing in digital systems
36 cities
Investing in physical infrastructure
30 cities
Paying for services

*"Training staff and building capacity" is not an option in the 2018 survey, while "Launching or sustaining a project" is not an option in the 2020 survey.

How is innovation measured?

Palermo has developed partnerships to promote innovation capacity with other public agencies, private firms, not-for-profit organizations, and city residents/resident associations.

Data availability by policy area


Sufficient data


Economic Development

Waste and sewage

Government finance

Social inclusion and equity

Public works


Digital governance

Built environment

Social welfare/social services

Insufficient data


Policing and law enforcement


Labour market and skills

Environment and climate change



Land use