Leoluca Orlando


673,735 (2017)

Lead Innovation Officer

Ciro Spataro

Innovation is helping to:
  • Improve internal government operations

  • Anticipate and manage future challenges

  • Improve service delivery

  • Improve resident outcomes

  • Simplify administrative procedures for firms and residents

  • Engage residents and other stakeholders

Critical success factors:
  • Focus on measurement

  • Dedicated innovation team

  • Human resource support

  • Leadership from Mayor

  • Culture of innovation in city

  • Engagement with partners

  • Support from outside city administration

Vision and approach to innovation capacity

Along with 56% of cities surveyed, Palermo does not have an explicit innovation strategy. Similar to 40% of cities surveyed, Palermo approaches innovation capacity both from a holistic/macro level, as well as in specific policy areas.

Policy areas that Palermo is focused on

Social inclusion and equity
Policy areas by number of cities

Palermo utilizes 2 different innovation skills or roles

Data scientist
Innovation roles by number of cities

As an independent body, Palermo has a dedicated team for innovation – Servizio Innovazione.

Terms Palermo most associates with innovation

Technological innovation
Human-centered design

Palermo's most common innovation activities

Promoting data-driven analytics / public data management
e.g. data storage/analytics; open data; big data
Rethinking approaches to financing and partnerships
e.g. new public-private-partnerships; collaboration with neighboring jurisdictions
  1. 1

    Taking risks or testing new ideas

  2. 2

    Data-driven analytics/public data management

  3. 3

    Engaging residents in new ways

  4. 4

    Developing new solutions based on digital technologies

  5. 5

    Organizational change within the municipality

  6. 6

    Human-centered design

  7. 7

    Rethinking your city’s approach to financing partnerships

How is innovation funded here?

Like 77% of cities surveyed, Palermo has dedicated funding to support innovation capacity.

Top sources of funding

Multilateral institution budget
Higher levels of government

Activities being funded

Investing in digital systems
55 cities
Launching or sustaining a project
53 cities
Idea generation & brainstorming
3 cities
Investing in digital systems
2 cities
Investing in physical infrastructure
2 cities
Paying for services

How is innovation measured?

Palermo has developed partnerships to promote its innovation capacity with other public agencies, not-for-profit organisations, and city residents/resident associations.

To improve data use, the city has also developed data partnerships with academia and think tanks to collect and analyse data.

Data availability by policy area


Sufficient data


Environment and climate change



Insufficient data

Housing and built environment


Waste and sewage


Social inclusion and equity

Digital governance

No Response

Economic Development

Policing and law enforcement


Labour market and skills

Public works