Paula Schid Mascarenhas


342,405 (2019)

Lead Innovation Officers

Diego Knnor, Cristian Kuster

Innovation is helping to:
  • Improve internal government operations

  • Save costs and improve efficiency within the public sector

  • Simplify administrative procedures for firms and residents

Critical success factors:
  • Dedicated innovation team

  • Human resource support

  • Engagement with partners

  • Support from outside city administration

  • Leadership from Mayor

Spotlight on innovation in Pelotas

Pelotas has implemented digital tools to track public processes, including one used by the Project Planning and Control department to monitor the status of projects in relation to deadlines and budget. The software enables the managers of public projects to track each step of the process, and allows the population to track costs. Pelotas is also in the process of creating a public entity that will induce innovation and Smart City activity, plus manage the city’s Technology Park. Pelotas’s innovation strategy focuses on transparency and efficiency for citizens, so they can track public spending and access licensing processes digitally whenever necessary.

Vision and approach to innovation capacity

Along with 50% of cities surveyed, Pelotas has an explicit innovation strategy. Similar to 24% of cities surveyed, Pelotas approaches innovation capacity in specific policy areas/domains.

Policy areas that Pelotas is focused on

Economic Development
Digital governance
Policy areas by number of cities

Pelotas utilizes 3 different innovation skills or roles

Project manager
Data scientist
Innovation roles by number of cities

Situated within the Mayor’s Office, Pelotas’ dedicated innovation team consists of 30 staff.

Terms Pelotas most associates with innovation

Big picture re-thinking
Technological innovation

Pelotas' most common innovation activities

Promoting data-driven analytics / public data management
e.g. data storage/analytics; open data; big data
Developing new solutions based on digital technologies
e.g. use of drones or smart sensors
Human-centered design
e.g. prioritizing the end-user at each stage of the design process
Rethinking approaches to financing and partnerships
e.g. new public-private-partnerships; collaboration with neighboring jurisdictions
  1. 1

    Taking risks or testing new ideas

  2. 2

    Data-driven analytics/public data management

  3. 3

    Engaging residents in new ways

  4. 4

    Developing new solutions based on digital technologies

  5. 5

    Organizational change within the municipality

  6. 6

    Human-centered design

  7. 7

    Rethinking your city’s approach to financing partnerships

How is innovation funded here?

Like 19% of cities surveyed, Pelotas does not have dedicated funding to support innovation capacity.

Top sources of funding

Pelotas has no reported sources of funding.

Activities being funded

Pelotas does not fund any specific activities.

47 cities
Launching or sustaining a project
79 cities
Idea generation & brainstorming
51 cities
Investing in digital systems
36 cities
Investing in physical infrastructure
30 cities
Paying for services

*"Training staff and building capacity" is not an option in the 2018 survey, while "Launching or sustaining a project" is not an option in the 2020 survey.

How is innovation measured?

Pelotas has developed partnerships to promote innovation capacity with other public agencies, private firms, not-for-profit organizations, and city residents / resident associations.

To improve data use, the city has also developed data partnerships with academia and think tanks to collect and analyze data, as well as with other cities.

Data availability by policy area


Sufficient data


Policing and law enforcement

Waste and sewage


Public works




Environment and climate change

Government finance

Built environment


Insufficient data


Labour market and skills

Social inclusion and equity

Land use

Social welfare/social services

Economic Development

Digital governance